How to Connect to Your Server with SFTP (FileZilla & others)

SFTP gives you direct file access to your server so you can upload large mods and maps, edit config files, and download backups — anything that's too big or too fiddly for the in-browser file editor.

Heads up: SFTP is available on paid plans. It's locked on free trial servers — upgrade your plan to unlock it.

1. Find your SFTP details

Every server has its own connection details. To find them:

1. Go to your Dashboard and open the server you want to connect to.
2. Open the Files tab.
3. Scroll to the SFTP Access card.

You'll see three values:

• Host — your server's address (e.g. node-de7.connecthosting.net)
• Port — your server's SFTP port (usually 2022, but check the card — it varies by server)
• Username — in the form yourname.abcd1234 (your account name + your server ID)

These are unique to each server, so always copy them from the card rather than reusing details from another server.

2. Set your SFTP password

For security we don't store a reusable password, so you set your own:

1. In the same SFTP Access card, click Set Password.
2. Enter a password (8–72 characters) and confirm it.
3. Click Set Password to save.

You can change this any time from the same card.

3a. Connect with FileZilla (easiest)

1. In the SFTP Access card, click Copy connection — this copies a string like sftp://yourname.abcd1234@node-de7.connecthosting.net:2022.
2. Open FileZilla and paste it into the Quick Connect bar at the top, then press Quickconnect.
3. The first time you connect, FileZilla will ask you to trust the server's host key (an "Unknown host key" prompt). This is normal — tick Always trust and click OK.
4. When prompted, enter the password you set in step 2.

That's it — your server's files appear in the right-hand panel.

Want to save it for next time? Quick Connect is the fastest way in, but it doesn't save the connection — next session it'll be gone. To get one-click reconnect, save it as a site instead (below).

Save it for next time (Site Manager)

Open File → Site Manager → New Site and set:

Click Connect.

3b. Other clients (WinSCP, Cyberduck)

Click Launch SFTP in the card — it opens your default SFTP client (WinSCP, Cyberduck, etc.) with the host, port and username already filled in. Just enter your password when prompted.

4. Uploading files

• The left panel is your computer; the right panel is your server.
• Drag and drop files from left to right to upload.
• Double-click folders to move between them.

Upload mods, maps, plugins and configs to the folder your game expects — see the game-specific guides for the exact path.

Prefer not to use SFTP?

For most uploads you don't need an SFTP client at all:

• Files tab → File manager — browse, edit and drag-and-drop uploads right in your browser.
• Mods tab (BeamMP and similar) — use Upload ZIP or Install Map (up to 1GB), or From URL (up to 2GB), and the file is extracted into the right place automatically.

SFTP is best when you're moving a lot of files at once or working with very large archives.

Troubleshooting

"Connection refused" / "Connection timed out"

• Double-check the Host and Port match the card exactly.
• Make sure your server shows Active/Running in the dashboard.
• Confirm your plan is paid — SFTP is disabled on free trials.

"Authentication failed" / "Permission denied"

• Re-copy the Username from the card — it must include the .abcd1234 server-ID suffix.
• Set the password again from the SFTP Access card to be sure it's current.

Upload is slow or drops

• Very large single files can time out — try the Mods tab → Upload ZIP / Install Map (up to 1GB) or From URL (up to 2GB) instead, which download and extract server-side.

Still stuck?

Open a ticket and tell us your server name and the exact error you're seeing — we're happy to upload a file for you if you send a download link.