Minecraft Help Center
Guides, tutorials, and troubleshooting for your Minecraft server
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Getting Started
Server Management
How to Connect to Your Server with SFTP
Use FileZilla, WinSCP or any SFTP client to upload large mods and maps, edit configs and download backups. Find your details, set a password and connect.
Installing Plugins on Your Minecraft Server
Learn how to install and configure plugins on your Minecraft server using SFTP or the file manager.
Optimizing Minecraft Server Performance
Reduce lag and improve TPS on your Minecraft server with these optimization techniques.
Troubleshooting
Billing & Account
Most Viewed
GUIDE
Installing Plugins on Your Minecraft Server
Learn how to install and configure plugins on your Minecraft server using SFTP or the file manager.
ONBOARDING
How to Connect to Your Game Server
Learn how to connect to your newly provisioned game server using your server's IP address and port.
TROUBLESHOOTING
Troubleshooting Connection Issues
Having trouble connecting to your server? Follow these steps to diagnose and fix common connection problems.
BILLING
Understanding Your Invoice
Learn how to read your Connect Hosting invoice and understand billing cycles, charges, and payment methods.
GUIDE
How to Cancel Your Server Subscription
Step-by-step guide to cancelling your server subscription and what happens after cancellation.
GUIDE
Optimizing Minecraft Server Performance
Reduce lag and improve TPS on your Minecraft server with these optimization techniques.